Whistleblowing Policy

POLICY STATEMENT

Maybank Asset Management Group (“MAMG”) is committed to the highest standard of ethics and integrity in its conduct of business and operations. As part of this commitment, MAMG has in place an avenue for disclosure of any improper conduct.

OBJECTIVES OF THIS POLICY

The objective of this policy is to ensure that all employees and members of the public have access to secured channels to make disclosures on any improper conduct by any member or representative of MAMG, with the assurance that there will be no repercussion against them so long as the report are made in good faith.

SCOPE

Improper conduct includes, but is not limited to:

  1. Bribery and corruption;
  2. Fraud, theft or embezzlement;
  3. Abuse of power by an employee;
  4. Conflict of interest;
  5. Breach of MAMG policy and procedure;
  6. Failure to comply with legal and regulatory obligations;
  7. Unauthorised disclosure of customer information;
  8. Breach of Maybank Group Code of Conduct; and
  9. Concealment of any of the above.

Any person who is aware of, or has reasonable grounds to suspect that, any improper conduct has been committed by an employee or representative of MAMG can make a disclosure.

DISCLOSURE CHANNELS

Disclosures can be made via any of the following channels:

Channel Address
Automated Hotline Secured voice recording: Toll-free number 1-800-38-8833 or 603-20268112 for overseas
Email whistleblowing@maybank.com
Letter Group Compliance, P.O Box 11635, 50752 Kuala Lumpur

For Singapore, you can also call 8006011492 (Toll free) as an alternative automated hotline.

OTHER DISCLOSURE CHANNELS

OTHER DISCLOSURE CHANNELS

Bank Negara Malaysia https://www.bnm.gov.my/whistleblowing-policy
Securities Commission https://www.sc.com.my/investorempowerment/lodge-a-complaint
Malaysia Anti-Corruption Commission https://portaladuan.sprm.gov.my
Otoritas Jasa Keuangan https://wbs.ojk.go.id/
CONFIDENTIALITY AND PROTECTION OF WHISTLEBLOWER

The identity of a whistleblower who made a disclosure in good faith will be kept confidential and will only be disclosed on a strictly need-to-know basis. Employees who whistleblow in good faith will also be protected by MAMG from any repercussion.

WHISTLEBLOWING GOVERNANCE COMMITTEE

Maybank's Whistleblowing Governance Committee is chaired by an independent non-executive director. The governance committee provides oversight to ensure that disclosures made via the whistleblowing channels are accorded with adequate attention, independence, investigation and remedial action, where necessary.